Dine at QTS restaurants
You can trust restaurants displaying the QTS sign because they must pass stringent annual quality assessments showing that they:
  • Provide quality food in clean and hygienic premises;
  • Provide clear and precise menu with prices for food and beverages; and
  • Ensure superb customer service.
The Quality Tourism Services Scheme is organised by the Hong Kong Tourism Board, which also provides assistance for enquiries about purchases from shops and restaurants accredited by the QTS Scheme. Find QTS-accredited restaurants.

MICHELIN Guide Hong Kong Macau
The MICHELIN guide was first published in France in August 1900. Originally the guide was initiated to help drivers, with detailed information about where to find automobile maintainence, decent lodgings and places to dine while driving around the country.

A consistent selection is ensured by awarding stars based on the same criteria: product qualiy, preparation and flavours, the chef's personality as revealed through his or her cuisine, value for money, and consistency over time and across the entire menu. These criteria are appropriate for all types of cooking, including Chinese.

In December 2008, the initial edition of MICHELIN Guide Hong Kong Macau was published. It includes 202 restaurants from Hong Kong and 49 Macanese Restaurants. Out of the 202 restaurants in Hong Kong, there are a total of 22 restaurants that have been awarded one star, while one restaurant was awarded all three stars.

For gourmets who pursue excellence in dining experiences, the MICHELIN Guide Hong Kong Macau is definitely a great value guide for culinary experiences.

Click here for more information about MICHELIN Guide Hong Kong Macau.

Reservations
Popular restaurants are often busy during lunchtime (1pm – 2pm), at night and on weekends, so it is a good idea to make a reservation.

Dress Code
Casual wear is acceptable in most restaurants. For some high-end restaurants where there is a specified dress code, please check upon reservation. As most premises are air-conditioned, you might need a light sweater or jacket.

Additional Charges
In some restaurants, it is common for waiters to automatically bring tea, condiments and non-ordered snacks that will be charged to your bill. Please check with the waiter about such additional charges before being seated.

Service Charge
Most restaurants add 10% to the bill. However, some tea cafes do not impose service charge. Please check with the waiter about the charges before being seated.

Hawkers (food carts)
Occasionally, you may see someone selling food from a street cart. Please note that many of these street carts are not licensed and the food is often unhygienic.

Credit Card Payments
Most Hong Kong restaurants accept credit cards. Check the credit card slip before signing it and remember to take your receipt. Credit card companies and/or banks issuing the cards may charge a currency-exchange fee on overseas purchases. Please check with your credit card issuer for further details.

Smoking Ban
Smoking is prohibited in all indoor public places, including restaurants, karaokes, malls and bars. The smoking ban is also implemented on public transport carriers and in both indoor and outdoor areas of some premises, such as public beaches and swimming pools, escalators and some public transport facilities. No person shall smoke or carry a lighted cigarette, cigar or pipe in the designated ‘no smoking’ areas, or else will be liable to a fixed penalty of HK$1,500. Please click here for more information.

Consumer Assistance
Always keep your receipts and if you have any problems, contact the following organisations regarding:

Consumer rights
Consumer Council hotline: 2929 2222
Monday to Friday, 9am – 5:30pm. During non-office hour, Saturday, Sunday and public holidays, leave a message at the above hotline number.

Piracy or counterfeit products
Customs 24-hour hotline: 2815 7711

Serious disputes
Hong Kong Police: 999 (24 hours)

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