Awards & Achievements

Destination – Hong Kong

  • Best Business City in Asia, Best in Travel Poll 2016, Smart Travel Asia magazine
  • Best Business City in Northeast Asia, Business Traveller China Awards 2016, Business Traveller Asia-Pacific magazine
  • City Destination for Meetings and Events, Greater China, CEI Editors’ Choice Awards 2017
  • Favourite Business City in the World, Business Traveller China Awards 2016, Business Traveller China magazine
  • World’s Leading City Break Destination, Asia’s Leading City Break Destination and Asia’s Leading Meetings & Conference Destination, World Travel Awards 2016

Hong Kong Tourism Board

1. Organisation

HKTB

  • Best Convention Bureau, Greater China, CEI Editors’ Choice Awards 2017
  • The Progressive Association, Exhibition Excellence Awards 2017, Exhibition Showcase magazine
  • World’s Leading Tourist Board, World Travel Awards 2016

HKTB’s Seoul Office

  • The Best National Tourism Office, Korea Travel News

2. Marketing Initiatives

“Best of All, It’s in Hong Kong” brand campaign site

  • Gold Award in the “Marketing Media – Website” category, PATA Grand and Gold Awards 2017
  • Gold Award in the “Websites/Mobile Media: Brand Awareness” category, Mercury Awards 2016/2017
  • Silver Award in the “Campaigns: Tourism/Destination” category, Astrid Awards 2017

DiscoverHongKong.com

  • Silver Award, Web Accessibility Recognition Scheme 2016

DiscoverHongKong.com mobile site

  • Silver Award in the “Corporate Website – Travel/Tourism” category, iNOVA Awards 2016
  • Silver Award in the “Mobile Media: Mobile Website” category, Galaxy Awards 2016
  • Bronze Award in the “Mobile Media: Mobile Sites” category, Questar Awards 2016

Discover Hong Kong Facebook Fan Page

  • Gold Award in the “Marketing: Facebook” category, iNOVA Awards 2016
  • Gold Award in the “Marketing Media – Social Media” category, PATA Grand and Gold Awards 2016
  • Bronze Award in the “Mobile Media: Facebook Page” category, Galaxy Awards 2016
  • Bronze Award in the “Self-Promotion: Facebook Page” category, Astrid Awards 2017

Discover Hong Kong Instagram Fan Page

  • Silver Award in the “Social Media” category, iNOVA Awards 2016
  • Silver Award in the “Social Media” category, Mercury Awards 2016/2017
  • Bronze Award in the “Mobile Media: Social Media” category, Galaxy Awards 2016

“Event Capital of Asia” campaign

  • Gold Award in the “Advertising: Multi-Media Campaign” category, Galaxy Awards 2016

“Happy@HongKong Super Jetso” campaign

  • Gold Award in the “Video – DVD & Online: Tourism” category, Astrid Awards 2016

“Hong Kong Summer Fun” campaign

  • Gold Award and the Best of Campaigns in the “Campaigns” category, Astrid Awards 2016
  • Bronze Award in the “Promotion” category (campaign countdown), Astrid Awards 2016

“Hong Kong Wine & Dine Festival” Website

  • Bronze Award in the “Corporate Website: Events” category, iNOVA Awards 2016

International Chinese New Year Night Parade – HKTB Parade Floats & Mascot

  • Bronze Award in the “Special Projects: Other/Misc. – Holiday Event” category, Astrid Awards 2017

“I Never Knew” campaign

  • Gold Award in the “Travel and Hospitality Marketing” category, Marketing Excellence Awards 2016, Marketing magazine

“My Hong Kong Guide” mobile app

  • Bronze Award in the “Best App – Hospitality and Travel” category, Mob-Ex Awards 2017

New Year Countdown Celebrations 2015

  • Grand Award in the “Marketing” category, PATA Grand and Gold Awards 2016
  • Gold Award in the “Social Media” category, iNOVA Awards 2016
  • Silver Award in the “Social Content & Marketing – Events” category, W3 Awards 2016
  • Bronze Award in the “Promotion: Special Project” category, Galaxy Awards 2016

New Year Countdown Celebrations 2016

  • Best of Social Media, Mercury Awards 2016/2017
  • Gold Award in the “Social Media” category, Mercury Awards 2016/2017
  • Gold Award in the “Promotion/Marketing: Social Media Campaigns” category, Mercury Awards 2016/2017

3. Public Relation Initiatives

“A Taste of Hong Kong” regional campaign (Season 3)

  • Best of Publicity, Mercury Award 2016/2017
  • Gold Award in the “Publicity: Celebrity Campaign” category, Mercury Award 2016/2017

“Hong Kong Sevens Bar Tram” campaign

  • Honours Award in the “Special Events: Publicity” category, Galaxy Awards 2016

HKTB Annual Report 2014/15

  • Silver Award in the “General Website – Corporate Communications” category, W3 Awards 2016
  • Silver Award in the “Online Annual Reports: Tourism” category, iNOVA Awards 2016
  • Bronze Award in the “Annual Reports – Online” category, Astrid Awards 2016
  • Bronze Award in the “Custom Publication” category, Marketing Excellence Awards 2016, Marketing magazine

4. Visitor Services

Asia Pacific Customer Service Consortium – Customer Relationship Excellence (CRE) Awards 2015

  • Customer Service Center of the Year (Tourism)

Hong Kong International Airport – Customer Service Excellence Programme 2016

  • Individual Award: Chung Man Cheng
  • Corporate Excellence Award: Joeie Wong, Windy Chiu, Ray Cheung, Janice Chan, Wing Li, Amanda Law, Lo Wai Kuen

Stevie Awards for Sales & Customer Service 2017

  • Bronze Award under “Front-Line Customer Service Team of the Year – All Other Industries –100 or More Employees” classification in the “Customer Service & Contact Centre Team” category