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It’s not hard to stay connected when in Hong Kong, one of the world’s most ‘connected’ cities. Here are some convenient ways to get online from the moment you arrive, and throughout your trip in Hong Kong.
Free Wi-Fi services are widespread in Hong Kong. In particular, there are many Wi-Fi.HK hotspots widely available across the city in locations such as major tourist attractions, shopping malls, parks and gardens, visitor centres, sports venues, museums, ferry terminals, cooked food centres and government buildings, which offer wireless internet connection completely free or free for a period of time. Download the Wi-Fi.HK app to search for a list of hotspot locations, where you can connect to the internet with the Wi-Fi.HK SSID.
You can also find Wi-Fi hotspots at most public transport areas and with the following service providers.
HONG KONG INTERNATIONAL AIRPORT
Free wireless internet access is available at most seating and public areas in the passenger terminals. See details here.
MTR STATIONS
You can connect to the ‘MTR Free Wi-Fi’ network in the concourse and platforms of every MTR station to enjoy 15 minutes of free Wi-Fi service, with a maximum of 10 sessions for each mobile device per day. More details here.
CSL WI-FI HOTSPOTS
csl free Wi-Fi hotspots can be found on selected Starbucks Coffee, Pacific Coffee, 7-Eleven and Circle K outlets and at selected phone booths. Look for the ‘CSL’ SSID on your device to browse the Hong Kong Tourism Board's website and download apps from our site for free.
You can easily stay during your trip to Hong Kong using a 5G Discover Hong Kong Tourist SIM Card – no subscription charges, no hassle! Please use your real name during registration to activate the service. Click here for more details.
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GET IT UPON ARRIVAL!
You can get the 5G Discover Hong Kong Tourist SIM Card at any 1010 Centre or csl shop in town, at more than 1,000 7-Eleven or Circle K convenience stores and at the Hong Kong Tourism Board’s Kowloon Visitor Centre at the Star Ferry Concourse in Tsim Sha Tsui. For a full list of retailers, please click here.
Remarks:
* The day pass comes in the form of a 3-in-1 SIM card, suitable for phones that require micro, mini and nano SIMs, and is rechargeable for up to 90 days to make longer stays more convenient.
The Discover Hong Kong Tourist SIM card is a third party product of CSL Mobile Limited, for which Hong Kong Tourism Board assumes no responsibility. Please click here for details on the SIM card and here for CSL Mobile General Terms and Conditions.
Running out of battery on your phone while you are out and about can be a stressful experience. There is no need to panic when your phone’s battery drops into the red, because there are many places in Hong Kong where you can get a quick boost of power.
On the MTR
Mobile charging facilities are available at 29 MTR stations to enhance the travel experience. There are USB charging sockets or wireless charging pads where you can charge your phone for free. Each person is limited to 15 minutes charging time per session.
See here for more details
Shopping Malls
Many shopping centres have mobile phone charging stations, which are normally located by the customer service desk. Some larger and upscale shopping malls will even rent out portable battery packs for you to charge your phone as well. Please approach the customer service counter for details.
Hong Kong Tourism Board Visitor Centres
The Hong Kong Tourism Board in-town visitor centre located at Tsim Sha Tsui Star Ferry Pier provides a free mobile charging service.
See here for more details