Shenzhen Bay Port will be closed on Sunday 23 February from 2am to 11am for the Shenzhen-Hong Kong marathon and the 15th National Games athletics test event. Please plan your travels accordingly. For more information, please visit the Transport Department website.
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HKTB Digital Offers Platform Mega Event Promotion
Frequently Asked Questions
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1. What is the Mega Event promotion? What offers are included?
- From 23 January to 22 February 2025, The Hong Kong Tourism Board (HKTB) and local businesses will present the Mega Event promotion as part of the HKTB Digital Offers Platform Mega Event Promotion Campaign. The Mega Event promotion will provide participants, along with their families and friends, access to special offers on local tours, shopping and dining to enhance their experiences in Hong Kong.
- Starting from 23 January 2025, participants, their families and friends can collect the Mega Event promotion from designated locations.
- Participants may acquire the QR code through the Hong Kong, China Association of Athletics Affiliates (HKAAA)’s email, runner’s pack and the booth at the runner’s pack collection venue.
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2. Who is eligible to participate in the Mega Event promotion?
- The promotion is open to both residents and visitors of mega events. Eligible participants can register for the campaign using either a Hong Kong or a non-Hong Kong mobile phone number only once. The promotion and its offers are available in limited quantities on a first-come, first-served basis.
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3. How long are the Mega Event promotion coupons valid?
- Unless stated otherwise, the coupons are valid during 23 January to 22 February 2025, despite the date they are added to ‘My Wallet’. Expired coupons will not be reissued.
- Please check the terms and conditions and opening hours of participating merchants when using the coupons.
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4. I have received previous promotions from the Hong Kong Tourism Board (e.g. Hong Kong Goodies, Hong Kong Night Treats and Summer Triple Rewards). Can I still get the Mega Event promotion offers?
- Yes, you are still eligible for the Mega Event promotion.
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5. How many times can I register for the Mega Event promotion?
- Each Mega Event promotion participant can register with both a Hong Kong and a non-Hong Kong phone number. Each coupon can only be redeemed once.
- Each coupon can only be used once per person.
- Once obtained, the coupons cannot be cancelled or changed.
- The coupons are available on a first-come, first-served basis.
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6. After successfully obtaining a Mega Event coupon, how can I use it at a participating merchant?
- Inform the merchant that you would like to redeem a Mega Event promotion coupon from the Hong Kong Tourism Board.
- Log into your account on the Discover Hong Kong website on your mobile device and go to the ‘My Wallet’ section.
- Under the ‘Available’ tab, select the relevant downloaded coupon and click ‘Use coupon’.
- Scan the QR code provided by the merchant with your mobile device to reveal a confirmation message.
- Once the merchant staff verifies the confirmation message, you may redeem the offer.
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7. Why can’t I scan the merchant’s QR code using my mobile device?
- Make sure to grant the website access to your device’s camera to scan the QR code.
- Android device users and Chrome browser users can follow the steps below to authorise camera access:
- Tap「⋮」at the top right corner of the webpage and select ‘Settings’.
- Select ‘Website Settings’.
- Choose ‘Camera’ and activate camera function.
- If the website is listed as ‘Blocked’, select ‘Authorise’ to unblock it.
- Return to the original tab, go to ‘My Wallet’ and click ‘Use coupon’ to activate the camera and scan the QR code.
- iPhone users can follow the steps below to authorise camera access:
- Go to ‘Settings’.
- Select the browser (e.g. Safari, Chrome) used to access the Discover Hong Kong website.
- Under ‘Settings for Websites’, select ‘Camera’.
- Choose ‘Ask’ or ‘Allow’ to enable camera setting.
- Return to the original browser tab, refresh, and go to ‘My Wallet’ to select ‘Use coupon’ to activate the camera and scan the QR code.
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8. Are the Mega Event promotion dining coupons only valid for dine-in at restaurants?
- No, the dining coupons are valid for both dine-in and takeaway.
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9. Is there a dress code at the participating restaurants?
- Individual restaurants may have specific dress code requirements. Please check the terms and conditions on the coupon or contact the merchant directly for details.
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10. Are reservations required at the merchants when using the Mega Event coupons?
- While reservations are not strictly required, we recommend making them in advance and informing the merchants that you intend to use the coupons. Please check the terms and conditions on the coupons or contact the merchants directly for specific reservation policies.
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11. Can I acquire more than one Mega Event promotion coupon through different mega events?
- Yes, each person can participate in multiple Mega Event promotions and acquire more than one Mega Event coupon for each event.
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12. Are the Mega Event promotion coupons transferable?
- No, the coupons are non-transferable. The registered coupon holder must be present to log in to their account and scan the QR code. Screen captures, transfers or redemptions on behalf of others are not accepted.
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13. Where can I find support for other enquiries?
Frequently Asked Questions are for reference only. Please refer to ‘Mega Event Promotion’ for full details of the promotion.
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