Speak now
I’m Sorry. I didn’t get that.
-
1. Is there a ticket for all the routes, or do I need to pay for each route separately?
- Separate tickets are required for each designated route.
- Bona fide visitors staying in Hong Kong for 90 days or less can join the bus tours after 6pm from 1 February 2024 to 30 April 2024.
-
2. Can I hop-off any bus stops along the route?
Big Bus Tours:
If you decide to hop off the bus before the end of the route, you will be required to purchase a new ticket for the night bus tour.Citybus HK City Sightseeing Bus:
If you hopped off the bus but wish to go on the bus tour again in the same evening, they will have to queue up again (Applicable for Citybus HK City Sightseeing Bus H2K Night Tour only) -
3. Can I pay for the tour from one of the bus stops along the route?
- No. The offer can only be purchased at Big Bus Tours Kiosk (Central), Big Bus Tours Mobile Cart (Avenue of Stars), Big Bus Tours Information Centre (Tsim Sha Tsui), Citybus HK City Sightseeing Bus Terminus (Central), or Hong Kong Tourism Board Kowloon Visitor Centre.
- The original bus fare will be applied for the boarding at the en-route bus stop of the route H2K. (Routing is operated by Citybus HK City Sightseeing Bus tour)
-
4. How long in advance can I purchase the tickets?
Visitors can purchase tickets one day in advance. For example, on 15 March, you can purchase tickets for that day (15 March) and the following day (16 March).
-
5. Do visitors aged below 3 need to purchase tickets?
- Big Bus Tours: Children under 3 may travel free of charge. All children must be accompanied by a fare paying adult.
Citybus HK City Sightseeing Bus: Children under the age of 4, if accompanied by an adult and not occupying a seat, may travel free of charge. Not more than two children shall be carried free of charge by any one adult.
- Big Bus Tours: Children under 3 may travel free of charge. All children must be accompanied by a fare paying adult.
-
6. Can I cancel the ticket or change the visit date after purchase?
All tickets are non-refundable and non-changeable.
-
7. What kind of payment methods do you accept?
Big Bus Tours bus terminal: Visa, Mastercard, AE, JCB, UnionPay, Alipay, WeChat Pay, and cash
Citybus HK City Sightseeing Bus bus terminal: Visa, Mastercard, AE, Alipay, WeChat Pay, and UnionPay
Hong Kong Tourism Board Kowloon Visitor Centre: Visa, Mastercard, AE, Alipay, WeChat Pay, Octopus Card and cash
-
8. Are the tickets date specific? Is there an expiry date?
All tickets are date specific and must be used on the designated day.
-
9. How do I know the estimated bus arrival time at each bus stop?
-
10. How long is the full bus ride if I do not get off the bus?
About 60 to 75 minutes, subject to traffic conditions.
-
11. After finishing the route, can I stay on the same bus to enjoy the route again?
Passengers are required to get off the bus at the terminus when the tour is finished.
- Big Bus Tours: Passengers will be required to purchase a new ticket for the night bus tour.
- Citybus HK City Sightseeing Bus: Queue up again for the next departure should passengers wish to enjoy the tour again in the same evening.
-
12. Is there any tour commentary on the bus tours?
- Big Bus Tours offers pre-recorded commentary in 10 languages, including Mandarin, English, Korean, Italian, German, French, Spanish, Russian, Cantonese and Japanese. Complimentary earphones are provided, or you are welcome to use your own wired earphones with a jack connector.
Citybus HK City Sightseeing Bus offers customised commentary for the Citybus HK City Sightseeing Bus H2K Night Tour, which will be played along the journey to introduce you to the fun facts and stories of attractions around Hong Kong and Kowloon.
- Big Bus Tours offers pre-recorded commentary in 10 languages, including Mandarin, English, Korean, Italian, German, French, Spanish, Russian, Cantonese and Japanese. Complimentary earphones are provided, or you are welcome to use your own wired earphones with a jack connector.