Contact us

The Hong Kong Tourism Board is here to make your experience of Hong Kong as enjoyable as possible. We welcome your questions and comments. Please let us know your feedback through the following channels. By providing us with your information, you agree to our Privacy Policy.

Live chat

Click here to chat with our Hong Kong Travel Buddy (9am to 6pm daily).
When you’re in town, access the Hong Kong Travel Buddy service via the following apps for instant sightseeing tips!

		WhatsApp
		LINE
		Facebook Messenger
		Instagram

Visitor hotline

+852 2508 1234 (9am to 6pm daily*)
*Service hours may be extended during special holidays

Visitor centres

Come to our visitor centres and talk to a Specialist or our 'Hong Kong Pals' to get the best travelling tips!

Online form

(* denotes compulsory fields)

Subject*

Enquiry or Feedback* (Max. 4000 characters with spaces)

Personal Information

Name*

Mrs

I am a

Visitor

Hong Kong Resident

Email*

Phone

Residence*

ATTACHMENT

Please attach a copy of any receipts or relevant documents for our reference; maximum three attachments and each must be less than 3MB (attachments from iPhones and iPads are not supported).

I have read the Personal Information Collection Statement and understand its contents. I agree that HKTB can handle and use my personal data for the purpose(s) set out above.

By selecting this box, you consent to our referral of your complaint/comment and personal information to any appropriate organisation(s) that could offer assistance to you, e.g. Consumer Council, Travel Industry Authority or the establishment concerned.

^# If you have any questions about our use of your personal information, please contact us at info@hktb.com.

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