Hong Kong Super March Promotion FAQ | Hong Kong Tourism Board

HKTB Digital Offers Platform Hong Kong Super March Promotion

Frequently Asked Questions

1. What is the Hong Kong Super March Promotion? What offers are included?
- From 4 March to 15 April 2025, The Hong Kong Tourism Board (HKTB) and local businesses will present the Hong Kong Super March Promotion as part of the HKTB Digital Offers Platform Hong Kong Super March Promotion Campaign. The Hong Kong Super March Promotion will provide participants, along with their families and friends on shopping and dining offers to enhance their experiences in Hong Kong.
- Starting from 4 March 2025, participants, their families and friends can collect the Hong Kong Super March Promotion.
2. Who is eligible to participate in the Hong Kong Super March Promotion?
- The promotion is open to both residents and visitors of mega events. Eligible participants can register for the campaign using either a Hong Kong or a non-Hong Kong mobile phone number only once. The promotion and its offers are available in limited quantities on a first-come, first-served basis.
3. How long are the Hong Kong Super March Promotion coupons valid?
- Unless stated otherwise, the coupons are valid from 4 March to 15 April 2025, despite the date they are added to ‘My Wallet’. Expired coupons will not be reissued.
- Please check the terms and conditions and opening hours of participating merchants when using the coupons.
4. I have received previous promotions from the Hong Kong Tourism Board (e.g. Hong Kong Goodies, Hong Kong Night Treats, Summer Triple Rewards and Mega Event Promotion). Can I still get the Hong Kong Super March Promotion offers?
- Yes, you are still eligible for the Hong Kong Super March Promotion.
5. How many times can I register for the Hong Kong Super March Promotion?
- Each Hong Kong Super March Promotion participant can register with both a Hong Kong and a non-Hong Kong phone number. Each coupon can only be redeemed once.
- Each coupon can only be used once per person.
- Once obtained, the coupons cannot be cancelled or changed.
- The coupons are available on a first-come, first-served basis.
6. After successfully obtaining a Hong Kong Super March Promotion coupon, how can I use it at a participating merchant?
- Inform the merchant that you would like to redeem a Hong Kong Super March promotion coupon from the Hong Kong Tourism Board.
- Log into your account on the Discover Hong Kong website on your mobile device and go to the ‘My Wallet’ section.
- Under the ‘Available’ tab, select the relevant downloaded coupon and click ‘Use coupon’.
- Scan the QR code provided by the merchant with your mobile device to reveal a confirmation message.
- Once the merchant staff verifies the confirmation message, you may redeem the offer.
7. Why can’t I scan the merchant’s QR code using my mobile device?
- Make sure to grant the website access to your device’s camera to scan the QR code.
- Android device users and Chrome browser users can follow the steps below to authorise camera access:
  - Tap「⋮」at the top right corner of the webpage and select ‘Settings’.
  - Select ‘Website Settings’.
  - Choose ‘Camera’ and activate camera function.
  - If the website is listed as ‘Blocked’, select ‘Authorise’ to unblock it.
  - Return to the original tab, go to ‘My Wallet’ and click ‘Use coupon’ to activate the camera and scan the QR code.
- iPhone users can follow the steps below to authorise camera access:
  - Go to ‘Settings’.
  - Select the browser (e.g. Safari, Chrome) used to access the Discover Hong Kong website.
  - Under ‘Settings for Websites’, select ‘Camera’.
  - Choose ‘Ask’ or ‘Allow’ to enable camera setting.
  - Return to the original browser tab, refresh, and go to ‘My Wallet’ to select ‘Use coupon’ to activate the camera and scan the QR code.
8. Are the Hong Kong Super March Promotion dining coupons only valid for dine-in at restaurants?
- No, the dining coupons are valid for both dine-in and takeaway.
9. Is there a dress code at the participating restaurants?
- Individual restaurants may have specific dress code requirements. Please check the terms and conditions on the coupon or contact the merchant directly for details.
10. Are reservations required at the merchants when using the Hong Kong Super March Promotion coupons?
- While reservations are not strictly required, we recommend making them in advance and informing the merchants that you intend to use the coupons. Please check the terms and conditions on the coupons or contact the merchants directly for specific reservation policies.
11. Can I acquire more than one Hong Kong Super March Promotion coupon through different mega events?
- Yes, each person can participate in multiple Hong Kong Super March Promotions and acquire more than one mega event coupon for each event.
12. Are the Hong Kong Super March Promotion coupons transferable?
- No, the coupons are non-transferable. The registered coupon holder must be present to log in to their account and scan the QR code. Screen captures, transfers or redemptions on behalf of others are not accepted.
13. Where can I find support for other enquiries?
- Please contact the Hong Kong Tourism Board through the following channels:
  - Hotline: +852 8102 8180
  - Live chat: Click here
  - Online form: Click here